Customers may return defective and non-defective products, with exchanges offered for eligible merchandise.
Eligibility and timing
Eligibility for a non-defective item requires new, unused condition plus original packaging, tags, and included parts. Eligible return requests are accepted for 30 days after delivery.
Mail return and costs
Return the item by mail using the free return label that is included in the package. No restocking fee will be deducted from an approved refund.
Order problems
We ask that damaged, defective, missing, or incorrect deliveries be reported promptly for review.
Authorization, refunds, and exchanges
Before mailing a return, email luizfernando2k20ntj@gmail.com or call (612) 446-3210 for authorization and instructions. We process an approved refund to the original payment method within 10 days. Exchange availability depends on current inventory.